Head of Strategic Partnerships

Qualifications

• Holder of a bachelor’s degree in business administration, Sales & Marketing – preferably having worked within healthcare, Technology and/or Insurance industry.
  
• Demonstrated success in building and scaling partner ecosystems that drive significant business growth.
  
• 4–6 years of experience in partnerships, business development, or strategic alliances.
  
• Strong negotiation, relationship management, and commercial strategy skills.
  
• At least 5 years’ experience in insurance, health led business or previous experience in Smart Applications is an added advantage
  
• IT Proficiency, especially in the Microsoft Office suite with an emphasis on Microsoft Word, Excel and PowerPoint is a must
  
• Computer Literate with proficiency in IT is an added advantage.
  

Partnership Strategy & Leadership

• Develop a global/regional partnerships strategy aligned to corporate goals.
  
• Developing, managing, and expanding a robust partner network that accelerates revenue growth and broadens the company's market presence.
  
• Build and maintain a structured partnerships pipeline with clear ROI projections.
  
• Negotiate and manage MoUs and contracts with partner institutions
  
• Identify ecosystem opportunities, whitespace markets, and strategic alliances.
  
• Oversee governance, contract compliance, risk management, and partnership performance.
  

Business Development & Revenue Growth

• Identify, engage and onboard strategic partners
  
• Secure strategic partners that directly increase revenue, user acquisition, and product uptake.
  
• Negotiate partnership agreements, commercial terms, and performance expectations.
  
• Open new market channels through partnerships with insurance companies, brokers, intermediaries, corporates, associations, fintech’s, and development agencies.
  
• Nurture existing partnerships by leading, managing, and developing all partners to achieve revenue, brand awareness and top line target.
  
• Contract Negotiation: Lead contract discussions and negotiations with partners to establish agreements that are favorable and sustainable for both parties.
  

Insurance Product & Innovation Collaboration

• Collaborate with Country Managers, Regional Head of Insurance, Product Managers, Digital Transformation, Marketing, and Operations teams to co-create solutions with partners.
  
• Influence product enhancements based on partner insights, customer needs, and market trends.
  
• Support pilots and product launch in collaboration with partners
  

Market Intelligence & Ecosystem Mapping

• Monitor competitor partnerships, regulatory developments, and industry trends.
  
• Stay up to date on market trends and emerging opportunities. Use this information to refine partnership strategies and identify new opportunities.
  
• Generate insights to guide partnership expansion and investment decisions.
  
• Benchmark partnership models globally to maintain competitive advantage.
  

Go-to-Market Collaborations

• Collaborate with partners to create joint go-to-market strategies, including co-marketing initiatives, product integrations, and bundled offerings where this exists.
  
• Conduct regular reviews with key partners to ensure mutual value creation
  
• Partner Enablement: Ensure partners are equipped with the necessary tools, training, and resources for all partner-led ventures.
  

Reporting, Compliance & Performance Management

• Establish KPIs to measure the success and ROI of partnerships
  
• Track, analyze, and report partnership performance to EXCO/Leadership
  
• Ensure all partnerships comply with legal, data protection, and regulatory standards.
  
• Conduct regular reviews with key partners to ensure mutual value creation.