Sales and Onboarding Officer

At Resarv, we build platforms that power modern operations, health & fitness ecosystems, and financial enterprise. When you join our sales team, you receive:

• 🚀 Make an Impact: Drive digital adoption for local service providers, helping small businesses and enterprises scale.
  
• 📈 Grow With Us: Be part of an innovative multi-product software company with ambitious regional growth.
  
• 🤝 Build Relationships: Network and collaborate with diverse business owners, founders, and industry professionals.
  
• 🏆 Be Rewarded: Enjoy a supportive, high-energy environment with target-driven performance rewards.
  

🎯 About the Role

As a Sales & Business Onboarding Officer, you will identify, pitch, and onboard service providers (“Anchors”) onto the Resarv Booking Platform and R-Fit Fitness Ecosystem, helping merchants automate customer reservations, eliminate no-shows, and expand revenue.

🏢 Target Sectors

• 🏥 Healthcare & Wellness Clinics
  
• 🏋️ Fitness & Gym Centers
  
• 💇 Beauty & Personal Care Salons
  
• 💼 Professional Services
  
• 🎨 Events & Creative Services
  
• 🏛️ Meeting & Event Spaces
  

📋 Key Responsibilities

1. Lead Generation: Identify and prospect qualified service providers across key target sectors in Nairobi and beyond.
   
2. Product Demonstrations: Deliver high-converting sales pitches and live product demonstrations of the Resarv platform.
   
3. Customer Acquisition: Negotiate and convert prospective service merchants into active platform partners.
   
4. Merchant Onboarding: Guide new partners through account setup, service profile creation, calendar configuration, and go-live training.
   
5. Relationship Management: Build long-term partnerships and offer after-sales support to drive merchant retention.
   
6. Performance Tracking: Track key activity metrics and submit weekly pipeline reports to sales leadership.
   

🎓 Ideal Candidate Profile

• Education: Diploma or Bachelor’s Degree in Business, Marketing, Sales, Communications, or a related discipline.
  
• Experience: Minimum 1 year of hands-on sales, account executive, or onboarding experience in software/services.
  
• Skills: Outstanding communication, consultative sales presentation, and relationship-management skills.
  
• Mindset: Self-motivated, target-driven, resilient, and thriving in an autonomous work setting.