IT Graduate Trainees

To assist in providing first-line support for all IT-related operations and issues, and assigns appropriately promptly.

• Bachelor's degree in Information Technology, Computer Science or IT-related discipline.
  
• Software and hardware support
  
• Knowledge of Programming PHP, Python, Java
  
• Knowledge of databases eg Postgres SQL, Microsoft SQL
  
• Good customer service and people skills
  
• Self-motivated and a team player
  
• Pleasant personality
  
• Excellent communication skills
  

• Assist in managing and coordinating IT service desk requests from users and provide timely feedback on all requests.
  
• Assist in maintaining an up-to-date inventory of all IT assets and IT documentation.
  
• Assist in developing tools, procedures and training sessions for operation and user support.
  
• Assist in generating weekly and monthly IT service desk reports, IT assets inventory reports and IT project reports.