Program Assistant

The Program Assistant will support the effective delivery of Flone Initiative’s programs in line with our strategic vision. This role blends office-based coordination with hands-on field engagement, ensuring meaningful participation of communities and stakeholders in advancing inclusive and gender-responsive transport systems.

Approximately 50% of this role is field-based, involving direct engagement with communities, transport operators, policymakers, and program beneficiaries.

Applicants with backgrounds in Urban Planning & Transport, Social Work, Gender Studies, Project Management, Research, or related fields—and experience working directly with women in informal or grassroots settings—are strongly encouraged to apply.

• Minimum of a Diploma in Urban Planning & Transport, Social Work, Gender Studies, Project Management, Development Studies, Research, or a related field.
  
• Practical experience working with communities—especially women and underserved groups—is a strong advantage.
  
• Training in Monitoring & Evaluation, community facilitation, safeguarding, or participatory research is an asset.
  

Program Implementation, Mobilization & Field Engagement

• Support community and stakeholder mobilization to ensure meaningful participation.
  
• Assist in implementing activities in line with approved workplans, timelines, and budgets.
  
• Maintain strong field presence to understand lived realities, risks, and opportunities.
  
• Identify challenges faced by beneficiaries and propose practical, context-responsive solutions.
  
• Support participatory approaches and manage group dynamics for inclusive engagement.
  

Planning, Workshops, Meetings & Logistics

• Support planning and coordination of workshops, trainings, community dialogues, and meetings.
  
• Prepare agendas, participant lists, mobilization plans, and follow-up trackers.
  
• Coordinate logistics including venues, materials, travel, attendance registers, and documentation.
  

Communication & Stakeholder Coordination

• Maintain consistent communication with partners, community representatives, and consultants.
  
• Support internal coordination across programs, finance, procurement, communications, and leadership.
  
• Draft correspondence, briefing notes, and partner updates.
  

Documentation, Knowledge Management & Learning

• Ensure accurate documentation of meetings, field activities, and decisions.
  
• Support filing, data organization, and archiving of project materials.
  
• Document lessons learned, good practices, and emerging insights.
  
• Support cross-project knowledge sharing to strengthen institutional memory.
  

Monitoring, Evaluation, Learning & Reporting (MEL)

• Support implementation of MEL frameworks.
  
• Collect qualitative and quantitative field data using approved tools.
  
• Analyze and synthesize data to inform adaptive programming.
  
• Contribute to donor, narrative, and internal reports and presentations.
  

Compliance, Finance & Internal Controls

• Support compliance with organizational policies, donor requirements, and safeguarding standards.
  
• Assist with expense tracking, documentation, and basic financial reconciliation.
  
• Support procurement and administrative processes with accurate documentation.
  

Partnerships, Fundraising & Visibility

• Provide field-based data, case studies, and success stories for resource mobilization.
  
• Support mapping of partners and allies aligned with Flone’s mission.
  
• Assist with donor visits, learning exchanges, and partner engagements.
  

Advocacy, Policy & Systems Change

• Support policy engagement through data collection and stakeholder coordination.
  
• Track policy developments related to inclusive and gender-responsive transport.
  
• Amplify community voices in advocacy and decision-making spaces.
  

Risk Management, Safeguarding & Wellbeing

• Support identification and reporting of programmatic and safeguarding risks.
  
• Promote safe, respectful, and inclusive environments.
  
• Uphold feminist, anti-oppressive, and ethical principles in all engagements.
  

Organizational Support & Continuous Improvement

• Support internal planning, reflection, and learning sessions.
  
• Contribute ideas to improve systems and ways of working.
  
• Support onboarding of consultants, volunteers, or interns as needed.
  
• Perform other duties aligned with Flone Initiative’s mission.