Sales Manager, Credit cards- Re Advertisement

PERSON SPECIFICATIONS

• Analytical Skills, Team Management, and Selling skills
  
• Administration with at least 3+ years’ experience in sales or product management of retail banking or credit card products
  
• Customer Service and Communication skills
  
• Proven experience in leading sales teams and achieving targets
  
• Excellent interpersonal and negotiation skills
  
• Strong problem-solving abilities and attention to detail
  
• Ability to work under pressure and meet deadlines
  
• Knowledge of credit card products, industry regulations and market dynamics
  
• Bachelor's degree in Business Administration or related field
  

• Grow retail sales and revenue for all credit card products
  
• Recruit, train and monitor the performance of card Direct Sales Executives (DSEs) to maximize sales potential
  
• Lead, mentor and motivate the card DSEs to achieve objectives
  
• In liaison with Cards Team, develop innovative and actionable card usage plans and programs which align with management directions and are beneficial to credit card business growth.
  
• Lead and execute sales and marketing activities for the card DSEs under his/her supervision with the goal of meeting and surpassing set targets.
  
• Identify potential customer segments and analyse their needs to retain the profitable segment, stimulate strong hook for their card usage and increase active ratio.
  
• Ensure balance of sales volumes and costs to achieve business targets.
  
• Maintain relationships with existing business partners and explore new ones.
  
• Lead and coach card DSEs to deliver business results and execution excellence.
  
• Work with the Card Services Team to develop, manage and execute marketing programs and ensure smooth implementation of marketing programs and initiatives.
  
• Analyse sales data, prepare reports, and provide actionable insights
  
• Conduct training sessions to enable product knowledge and selling skills.
  
• Collaborate with marketing team to develop tailored sales and promotional strategies to drive product uptake.
  
• Monitor market trends, competitor activities and customer feedback to identify opportunities for business expansion and improvement.
  
• Work with all stakeholders – branch network, RMs, DSEs to drive card sales
  
• Ensure constant review of existing processes to enable seamless card sales operations process flow.
  
• Monitor and maintain relationships with Card Vendors in line with the agreed SLA.
  
• Ensure compliance with regulations and implement control measures