Team Lead – Lead Generation (Remote, US Time Zone)

About us:

Fuzu Global Workforce is a service line of Fuzu Oy that delivers global outstaffing services to forward-thinking businesses, connecting them with top-tier talent across data sciences, languages, technology, data annotation, and creative sectors.

We are working with a client who is a nationally recognized restoration contractor serving commercial and residential clients across the United States. Known for delivering top-tier roofing and storm restoration solutions, the company thrives on professionalism, performance, and proactive customer service

About the Role

As the Team Lead, you’ll guide and inspire our Lead Generation callers—ensuring performance excellence, coaching effectiveness, and adherence to best practices. This role demands strong leadership in a virtual setting.

For this role, you:

1. Must have a good internet connection (15mbs and above recommended)
   

2. Working laptop
   

3. Flexibility to work 8 hours on the US timezones
   

• Lead and motivate a team of 20 Lead Generation Callers
  

• Monitor call quality, productivity, and CRM data integrity
  

• Define, track, and drive KPIs; implement improvement plans as needed
  

• Facilitate training sessions, team huddles, and one-on-one coaching
  

• Provide regular performance reporting to stakeholders
  

• Foster a positive team culture and ensure camera-on engagement
  

Requirements

• At least 5 years in sales or lead generation, with a minimum of 2 years in a leadership role
  

• Proven experience managing and coaching remote teams
  

• Strong organizational and analytical skills
  

• Exceptional English communication, neutral or American/Western accent
  

• Proficient with any CRM platform
  

Availability: within a short period of time