Qualifications

• 8–14 years post-qualification, including 3–5 years consulting (top-tier firm strongly preferred), plus 5–7 years in operational roles of increasing scope.
  
• Led transformation workstreams, managed cross-functional initiatives, and worked in close proximity to senior leadership.
  
• Structural, system-oriented thinker; designs frameworks for repeatable execution.
  
• Proven ability to move from consulting to hands-on transformation delivery.
  
• Capable of managing complexity across multi-country, multi-product environments.
  
• Resourceful and adaptable in emerging markets; views ambiguity and challenge as opportunity.
  
• Commands respect through competence, preparation, and reliable follow-through—without relying on positional power.
  
• Values mandate and trajectory over title; comfortable operating with a “Senior Manager” designation to enable influence and drive impact.
  

• Serve as a trusted execution partner to the Group COO and senior leadership, supporting delivery against key business objectives and company-wide initiatives.
  
• Coordinate and track progress across major strategic programes (including digital transformation and operational excellence projects), ensuring alignment, timely execution, and measurable results.
  
• Develop and implement practical frameworks for performance monitoring, operational governance, and project reporting.
  
• Work cross-functionally with Operations, Trading, Finance, and Retail teams to identify obstacles, support project delivery, and drive solutions that enable effective execution.
  
• Prepare clear presentations, status updates, and reporting materials for executive decision-making.
  
• Identify opportunities to improve business processes, support change management, and embed best practices across functions.
  
• Facilitate collaboration and maintain regular, effective communication between teams and key stakeholders to ensure priorities are met.