Requirements

• Bachelor’s degree in Economics, Statistics, Mathematics, Computer Science, Business Administration, or a related field.
  
• Less than 1 year of work experience (recent graduates strongly encouraged to apply).
  
• Strong interest in data management, analytics, and sales operations.
  

Customer Data Management

• Create and maintain customer profiles for all customers onboarded by the Financial Inclusion sales team.
  
• Ensure accurate and timely data entry for new customers and sales transactions.
  
• Review and clean customer data to eliminate duplicates and inconsistencies.
  

Leads Database Management

• Maintain and update the department’s leads database.
  
• Consolidate leads generated from multiple channels across the Credit Direct ecosystem.
  
• Organize leads into structured categories to support sales conversion.
  

Sales Tracking & Reporting

• Track sales activity and customer onboarding across Relationship Officers.
  
• Maintain records of leads, conversions, and loan disbursements.
  
• Produce weekly reports on sales pipeline and lead conversion performance.
  

Data Analysis & Insights

• Analyze leads and sales data to identify patterns and opportunities for improved conversion.
  
• Support the team with simple dashboards and performance summaries.
  

Marketing Collaboration

• Work with the marketing team to ensure continuous engagement of leads through campaigns and targeted communication.
  
• Provide updated leads lists for marketing outreach and track engagement outcomes.