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Manager - Product Experience
Profession (Telecommunications)
Industry (Information technology, software development, data)
Seniority (Information technology, software development, data, Telecommunications)
© Fuzu Ltd
Telecommunications
Description
You will bring:
• Bachelor’s degree in Engineering, ICT, Computer Science, or related field; Master’s degree is a plus
• 5–10 years of relevant experience in deployment, integration, and support of telecom or fintech solutions
• Experience working directly with customers and supporting customer governance activities
• Strong understanding of cloud-native technologies and microservices architecture
• Awareness of technology trends such as 5G/6G, cloud transformation, API monetization, and AI/ML
Responsibilities
• Install and deploy Ericsson Wallet Platform in test and customer environments
• Integrate Ericsson Wallet Platform with internal and external systems
• Perform white-box and black-box testing with internal and customer teams
• Prepare and execute unit, SIT, and UAT test cases
• Configure applications in testing and production environments
• Prepare MOPs, SOPs, SOWs, RCA documents, and test reports
• Troubleshoot application, integration, database, and infrastructure issues
• Support application patch deployment and production activities
• Collaborate with solution architects and business analysts to understand customer requirements and solution design
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