Mid-level Consulting, business support, auditing Jobs in Aliayabiagba, Nigeria

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Team Lead, Retail Sales (Lagos)

Job details

Contract Type

Description


Sales Strategy & Business Growth

  • Develop and execute retail sales strategies to drive business growth and market penetration.
  • Identify new business opportunities and customer segments to expand the retail portfolio.
  • Drive customer acquisition initiatives and ensure consistent achievement of sales targets.
  • Monitor market trends, customer needs, and competitor activities to identify growth opportunities.

Team Leadership & Performance Management

  • Lead, coach, and motivate retail sales team members to achieve individual and team objectives.
  • Establish performance goals and monitor productivity across the sales team.
  • Conduct regular sales reviews and performance assessments.
  • Provide ongoing training, mentorship, and development support to team members.

Customer Acquisition & Relationship Management

  • Build and maintain strong relationships with customers and key stakeholders.
  • Ensure exceptional customer service throughout the sales lifecycle.
  • Support the resolution of customer concerns and service-related issues.
  • Drive customer retention, cross-selling, and portfolio expansion initiatives.

Sales Operations & Reporting

  • Monitor sales pipelines and conversion rates to ensure optimal performance.
  • Prepare and submit periodic sales performance reports and business updates.
  • Maintain accurate records of sales activities, customer engagements, and business outcomes.
  • Ensure compliance with company policies, sales procedures, and regulatory requirements.

Requirements

Educational Qualification

  • Bachelor's Degree in Marketing, Business Administration, Insurance, Economics, or a related discipline.

Professional Qualification

  • Relevant insurance certification (ACIIN) will be an added advantage.

Experience

  • Minimum of 7 years' retail sales experience within the insurance industry, preferably- Life Insurance
  • At least 3 years' experience in a supervisory or team leadership role.
  • Proven track record of achieving sales and revenue targets.

Skills & Competencies

  • Sales Leadership
  • Retail Business Development
  • Customer Relationship Management
  • Team Management & Coaching
  • Negotiation & Closing Skills
  • Business Development
  • Communication & Presentation Skills
  • Market Intelligence & Analysis
  • Strategic Thinking
  • Problem Solving & Decision Making
  • Performance Management

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