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MTN NigeriaProfession (Telecommunications, Mid-level)
Industry (Human resources, Mid-level)
Seniority (Human resources, Telecommunications)
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MTN Nigeria
Telecommunications
Description
Requirements
A first degree, preferably in social, human, or behavioral sciences
Fluent in English
A professional qualification in CIPMN, CIPD, or SHRM is desirable.
Experience:
6–13 years of experience in an area of specialisation; with experience in supervising or managing others
Experience working in a medium- to large organisation.
Experience in providing HR services and HR administration.
Experience in Employee Relations would be an added advantage.
Responsibilities
- Engage Line Executives and other key stakeholders in determining business needs and proactively contribute to the development of strategic HR solutions in collaboration with the Centre of Excellence (COE).
- Provide effective business partnering services to the line, ensuring clear and efficient business processes are operated and communicated to the line, as well as ensuring periodical review of defined service level targets.
- Review employee performance issues in conjunction with line management, investigate related issues and challenges, socialize mitigating options with HR management, and offer pragmatic solutions to line management.
- Provide guidance to line managers on HR policies, ensuring the right interpretation of the policies is applied in managing human resources in the division, and champion the implementation of new HR policies.
- Facilitate the resolution of grievances, conflicts, and complex relational issues within the assigned division in line with HR policies and guidelines.
- Work cross-functionally with the industrial relations team to advise and support line managers and supervisors as required on grievance and disciplinary matters within the division.
- Collaborate with the talent team and business to identify, engage, and retain talents within the organization and provide input into career development plans for employees.
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