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Restaurant, hospitality, travel Jobs in Entry and Basic-level

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Accor Hotels

CLOSED

Food And Beverages Manager

Lagos, Nigeria

Supervisor - Banquet Operations

Closing: May 28, 2024

14 days remaining

Published: May 13, 2024 (1 day ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Preferred Qualifications
  • Education: High School Diploma or G.E.D equivalent.
  • Related Work Experience: At least 1 year of related work experience.
  • Supervisory Experience: At least 1 year of supervisory experience.
Responsibilities
Preferred Qualifications
  • Education: High School Diploma or G.E.D equivalent.
  • Related Work Experience: At least 1 year of related work experience.
  • Supervisory Experience: At least 1 year of supervisory experience.

Duties

  • Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies.
  • Communicate with guests, other employees, or departments to ensure guest needs are met.
  • Respond to and try to fulfill any special banquet event arrangements.
  • Set up banquet area / room, ensuring cleanliness and proper set up of furniture/equipment.
  • Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems.
  • Document pertinent information in appropriate department logbook.
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
  • Develop and maintain positive working relationships with others, and support team to reach common goals.
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
  • Ensure adherence to quality expectations and standards.
  • Read and visually verify information in a variety of formats (e.g., small print).
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and / or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Perform other reasonable job duties as requested.

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