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Bixal
CLOSEDKampala, Uganda
Closing: May 3, 2024
5 days remainingPublished: Apr 27, 2024 (1 day ago)
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Requirements
• Bachelor’s degree in information technology, computer science, or a related field is preferred
• Demonstrates experience with SAP software and information technology.
• Any SAP certifications will be an added advantage.
• Knowledge in database management, server development, or general programming skills are extremely helpful.
• A minimum of 7 years experience in a similar role in a busy environment.
• Experience in SAP or S4/HANA is a must for the role
Requirements
• Bachelor’s degree in information technology, computer science, or a related field is preferred
• Demonstrates experience with SAP software and information technology.
• Any SAP certifications will be an added advantage.
• Knowledge in database management, server development, or general programming skills are extremely helpful.
• A minimum of 7 years experience in a similar role in a busy environment.
• Experience in SAP or S4/HANA is a must for the role
• System Administration and Coordination
• Coordinate and manage the organization’s use of master files, roles, user views, data control, reporting, and data integrity
• Oversee and execute ongoing maintenance and improvement projects
• Design and run quarterly reports to test data integrity and accuracy within the system
• Brief department heads and data “owners” on data and system corrections
• Create new versions of reports and alerts as needed, specifically reports that need periods changed annually
• Coordinate across Business Administration and system users the creation of new reports, dashboards, and analytical tools.
• Design and manage Change Management requests, approval, and tracking process
• Advise and implement the optimization of quality control measures
• Manage and track the status of all system changes, tests, and upgrade tasks
• Advise on communications to the organization about system upgrades or functionality
• Ensure documentation, such as training guides, procedures, and test scripts, are maintained and regularly updated
User Support and Experience
• Research and survey end-user needs
• Organize trainings and promote the use and education of SAP across the organization
• In coordination with core business units, lead the design and development of documentation and end user quick guides as needed
• Manage the process of designing, creating, implementing, and maintaining dashboards, reports, and analytical tools
• Train and support users on the use of dashboards, data extraction, etc.
• Review Help Tickets, complaints and recommendations from end users
External Vendors and Parties
• Serve as the lead point of contact with the SAP vendor.
• Manage support requests with SAP and related SAP support vendors General
• Provide regular updates to direct manager through status updates and face to face interaction.
• Ensure application documentation is thorough and kept up to date.
• Plan, prepare, and conduct User trainings when needed.
• Stay current with the latest technologies.
• Performs any other task as per management request.
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