Entry and Basic-level Customer support, client care jobs in Kakiri, Uganda

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Reach A Hand

Front Desk Officer

Kampala

Uganda

Reach A Hand

Non-profit + 1 more

Front Desk Officer

Job details

Contract Type

Description

Requirements

  • Must be a peer educator

Competency

  • Excellent verbal and written communication skills

  • Good customer service

  • Team player

  • Good time keeper

Job application procedure

Send your CV and Application Letter to hr@reachahandug.org and admin@reachahandug.org with the subject; Front Desk Officer Application. Deadline 10th April, 2026. In the application, state the year in which you trained as a peer educator.

Responsibilities
  • Provide answers to visitors’ inquiries about the organization and its services.

  • Coordinate activities around the front desk/reception premise.

  • Direct visitors and clients/customers to their desired destinations in the office.

  • Sort and handle mail messages whether incoming or outgoing.

  • Answer incoming calls on multi-line telephones.

  • File and keep record of activities in the office for easy retrieval and review when due, and sending to the relevant department personnel.

  • Schedule and confirm appointments.

  • Maintain company’s event calendars. He or she keeps in records all events to hold in the organization and notifies respective departments when due.

  • Where necessary, inform relevant staff of visitors’ arrivals and/or cancellations of appointments

  • Responsible for maintaining a clean and safe reception area; keep it tidy at all time

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