Africa Global Logistics Uganda
Customer Service Officer (Imports)- Apprenticeship
Kampala
• Uganda
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Africa Global Logistics Uganda
Customer Service Officer (Airfreight)- Apprenticeship
Kampala
• Uganda
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Africa Global Logistics UgandaProfession (Transportation, logistics, storage)
Industry (Customer support, client care)
Seniority (Customer support, client care, Transportation, logistics, storage)
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Africa Global Logistics Uganda
Transportation + 2 more
Description
Profile
Recent graduates (Diploma or Bachelor's)
Individuals at the start of their careers seeking hands-on experience
Individuals passionate about logistics and operations
Responsibilities
- The Customer Service Apprentice supports the end-to-end processing of operational files by creating, updating and tracking shipments in the business software while ensuring all required documentation is complete and accurate.
- They coordinate actions across internal teams and stakeholders in line with SOPs, following up on customs, transport and delivery processes under supervision.
- The role also includes basic financial and documentation checks, with escalation of discrepancies and operational issues to management.
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