Requirements
Qualifications & Experience
a) A bachelor’s degree (Hons) in Social Sciences, Arts, Development Studies, Public
Administration, Human Resource Management, Social Administration, Business
Administration, Secretarial Management, Administrative Secretary, Office and
Information Management, Administrative & Secretarial Science, or any other relevant
degree
b) One to three (1-3) years of related work experience.
c) Working knowledge of office management systems, procedures and equipment.
d) Proficiency in MS Office (MS Word, MS Excel, MS PowerPoint and MS Outlook)
Skills and Competencies
a) Excellent organizational, planning, and coordination skills,
b) Good written and verbal communication skills.
c) Excellent time management skills and the ability to prioritize and multitask
d) High level of integrity
e) Demonstrable passion for own work and self-discipline
f) Demonstrable passion for excellence in service
g) Good teamwork and interpersonal skills
h) High level of confidentiality
1. Provide general administrative and clerical support including mailing, scanning, faxing
and copying to staff.
2. Manage the Calendar of the Head of Department.
3. Schedule and coordinate appointments, meeting and travel arrangements for the
Department staff.
4. Assist in the preparation of regularly scheduled Departmental reports.
5. Assist in the developing and maintaining appropriate filing systems.
6. Prepare and modify documents including correspondence, reports, drafts, memos and
emails.
7. Receive, sort and distribute incoming correspondence to the Department, perform data
entry and scan documents.
8. Answer and direct phone calls to the Department and provide general support to
visitors.
9. Requisition and maintain office supplies for the Department.
10. Develop a structure and system to manage contacts and enquiries.
11. Provide back up to the Client Relations Officers.
12. Provide general office management and any other administrative support when
required.
13. Perform any other duties as may be assigned by line supervisors from time to time