Description
Qualifications & Experience
Education
- Bachelor's Degree in Business, Marketing, Life Sciences, Pharmacy, or a related discipline.
- Postgraduate qualification or MBA will be advantageous.
Experience
- Proven experience in pharmaceutical, healthcare, consumer healthcare, or FMCG environments.
- Demonstrated success leading regional sales or fieldforce teams across multiple markets.
- Strong understanding of healthcare professional engagement and customer-centric commercial execution.
- Experience coaching and developing high-performing teams.
- Track record of delivering sales growth and operational excellence.
Key Responsibilities
Fieldforce Leadership & Operations
- Lead and manage fieldforce operations across multiple countries within Anglophone Sub-Saharan Africa.
- Drive execution of the hybrid engagement model across healthcare professional and pharmacy channels.
- Ensure effective territory design, resource allocation, and customer coverage.
- Monitor performance against key business objectives and operational KPIs.
- Identify opportunities to improve fieldforce productivity and execution quality.
Commercial Excellence
- Deliver sales growth, market share expansion, and commercial objectives across the region.
- Translate business strategies into actionable field execution plans.
- Monitor business performance and implement corrective actions where necessary.
- Drive the successful execution of promotional campaigns, detailing priorities, merchandising initiatives, and brand activations.
- Partner with cross-functional teams to maximize business opportunities and customer engagement.
Team Leadership & Capability Development
- Lead, coach, and develop Hybrid Team Leaders and field-based teams.
- Build a culture of accountability, collaboration, and high performance.
- Drive talent development, succession planning, and performance management initiatives.
- Conduct regular field visits to assess execution quality and provide coaching support.
- Foster continuous learning and capability-building across the region.
Governance & Compliance
- Ensure adherence to company policies, compliance requirements, and industry regulations.
- Promote CRM excellence, reporting discipline, and high-quality data management.
- Monitor fieldforce compliance and operational effectiveness.
- Maintain high standards of governance and ethical business practices.
Reporting & Business Reviews
- Lead weekly, monthly, and quarterly business performance reviews.
- Provide actionable market insights, performance updates, and recommendations to senior leadership.
- Analyze fieldforce and commercial data to support informed decision-making.
- Develop action plans to address business challenges and drive continuous improvement.
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