• Bachelor’s degree in communication, Journalism, Media, Public information, or another relevant field
  
• At least three to five years of demonstrated experience in editing, sub-editing, copy editing.
  
• Experience working with a humanitarian organization.
  

• Publish relevant and appropriate content on Signpost.
  
• Ensure Signpost content is accurate, complete, easy to understand and engaging.
  
• Collaborate on, edit written and multimedia content built by Signpost team (protection officers, health and cash teams, Service mapping officer)
  
• Monitor traffic and other feedback emanating from Signpost.
  
• Use the Contentful CMS, Transifex translation-management software and other tools to prepare content for publication.
  
• Coordinate, update, and handle the Signpost style guide.
  
• Ensure the Signpost photo database and calendar are up to date.
  
• Support moderators with publishing posts on Facebook and other media
  
• Contribute to drafting reports on Signpost content.
  
• Work with Information Technology team to resolve technical issues across platforms.
  

Staff Support

• Provide technical guidance, on job mentoring and coaching for the moderators.
  
• Ensure ongoing training and targeted capacity building of signpost staff.
  
• Review performance of moderators in the field and provide encouraging approaches to address identified issues.