Officer, Digital Lending Product Management

Bachelor's degree in Communications, Journalism, Public Relations, Media Studies, or a related field
4–5 years of progressive experience in communications, preferably in media, NGOs, development organizations, or creative industries
Excellent writing and editing skills with the ability to produce high-quality content for diverse audiences
Strong command of English (written and spoken); knowledge of additional Ugandan languages is an advantage
Proficiency in Microsoft Office Suite, Google Workspace, basic design tools (Canva or similar), and content management systems (e.g., WordPress)
Solid organizational skills and ability to handle multiple tasks and deadlines in a fast-paced environment
Passionate about writing stories, amplifying youth voices, media development and narrative change in Africa
Creative, proactive and comfortable working in a dynamic, impact-driven environment

1. Content Creation & Storytelling

Research, write and edit clear, engaging and accurate content including press releases, newsletters, website articles, blog posts, impact reports and donor updates
Develop human-interest stories and narrative pieces that highlight youth voices, media development work and MCI's impact
Adapt content for different audiences and formats (digital, print and presentation materials)

2. Digital and Multi-Channel Communications

Plan and manage the day-to-day social media content calendar and posting across MCI platforms
Contribute to broader digital communication strategies including email newsletters and website updates
Support the production of communication materials for campaigns, events and community activations

3. Media Relations & External Visibility

4. Event and Campaign Support

Assist in planning and delivering communication activities for events, workshops, launches and campaigns
Prepare communication kits, promotional materials, and post-event reports

5. Monitoring, Reporting & Documentation

Track communication performance metrics (reach, engagement, media mentions) and prepare regular reports
Maintain an organized archive of communication assets, photos and documents
Support the development and updating of MCI's brand guidelines and messaging framework

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