PalmPay
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A Multinational Finance Shared Services Center
Open Application: Master Data Management (MDM) Finance Specialist
Nairobi • Kenya
Closed for applicationsOnly on Fuzu
Companies hiring now
A Multinational Finance Shared Services Center, Norrenberger Financial Group, Oasis Outsourcing, PalmPay, Stanbic IBTC BankProfession (Financial Services)
Industry (Accounting, finance, banking, insurance)
Agriculture, fishing, forestry,Banking, microfinance, insurance,Computers, software development and services,Consulting, business support, auditing,Education, academic,Energy, utilities, environment,Engineering, architecture,Financial Services,Governmental,Health care, medical,Manufacturing,Non-profit, social work,Restaurant, hospitality, travel,Telecommunications,Transportation, logistics, storage,
Seniority (Accounting, finance, banking, insurance, Financial Services)
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PalmPay
Financial Services
Description
- Bachelor’s degree or above, with at least 3 years of experience in payments, internet, or financial services account operations.
- Strong client relationship management and communication skills.
- Familiar with payment industry processes or acquiring business operations.
- Strong problem-solving and project management abilities.
- Able to work under pressure and maintain a results-oriented mindset.
Responsibilities
- Manage daily operations and service support for key merchants and strategic clients, maintaining long-term relationships.
- Gain a deep understanding of client business models and needs, and provide customized payment solutions.
- Identify transaction growth opportunities through data analysis and drive client transaction expansion.
- Coordinate internal resources to resolve client issues, including device support, settlement processes, and system-related problems.
- Conduct regular client visits and business reviews to continuously optimize collaboration models.
- Monitor client transaction data and key performance indicators to ensure stable growth.
- Collect client feedback and drive product and service improvements.
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