Get personalised job alerts directly to your inbox!
Oasis Outsourcing
Medical Insurance Verification Specialist - US Market
Nairobi • Kenya
Closed for applications
Top cities with open vacancies
Jobs in NairobiCompanies hiring now
Oasis OutsourcingProfession (Health care, medical)
Accounting, finance, banking, insurance,Administrative, clerical,Business, strategic management,Customer support, client care,Food, nutrition,Human resources,Information technology, software development, data,Media, communications, languages,Medical, health,Project, program management,Sales, marketing, promotion,Transportation, logistics, driving,
Industry (Customer support, client care)
Banking, microfinance, insurance,Computers, software development and services,Consulting, business support, auditing,Energy, utilities, environment,Finance & FinTech,Financial Services,Health care, medical,Manufacturing,Non-profit, social work,Outsourcing, leasing,Restaurant, hospitality, travel,Telecommunications,Transportation, logistics, storage,
Seniority (Customer support, client care, Health care, medical)
© Fuzu Ltd
Oasis Outsourcing
Health care + 1 more
Description
Job Opportunity: Insurance Verification Manager
Are you an experienced leader in U.S. healthcare and insurance operations? Join us as an Insurance Verification Manager and play a key role in driving accuracy, efficiency, and quality across our insurance verification processes.
Schedule: Monday to Friday
- Shifts: 4:00 PM – 1:00 AM or 5:00 PM – 2:00 AM (Colombia time, UTC-5)
location: On site
What We’re Looking For:
- 2–3 years of experience in a supervisory or managerial role.
- 1–2 years of experience in U.S. healthcare or insurance operations (mandatory).
- Proven expertise in patient benefit and eligibility checks via insurance portals, clearinghouses, and direct payer contact.
- Strong leadership and coaching skills.
- Process-oriented mindset with analytical and data-driven decision-making.
- Advanced English proficiency (mandatory) – excellent written and spoken communication.
- Strong organizational and problem-solving abilities.
Responsibilities
Your Mission:
- Lead and develop teams of Insurance Verification Specialists, fostering a culture of accountability, collaboration, and continuous improvement.
- Manage performance: define and monitor KPIs such as accuracy, turnaround time, productivity, and SLA compliance.
- Optimize processes: enhance workflows, SOPs, and ensure compliance with U.S. healthcare and insurance requirements.
- Be the subject matter expert: provide guidance on patient benefits, eligibility checks, coverage limits, co-pays, deductibles, and pre-authorization requirements.
- Collaborate strategically with other departments to ensure outstanding customer service and operational success
Start hiring with Fuzu
Recruit better talent faster - on your own or with our support.
Explore recruitment platformJob search tips from Fuzu
Selected articles on cover letters, CV structure, and interview preparation.