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EIDU
Chief of Staff
Nairobi
• Kenya
Closed for applications
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EIDUProfession (Computers, software development and services)
Accounting, finance, banking, insurance,Business, strategic management,Customer support, client care,Human resources,Information technology, software development, data,Installation, maintenance, repair,Legal,Media, communications, languages,Project, program management,Sales, marketing, promotion,Transportation, logistics, driving,
Industry (Human resources)
Seniority (Human resources, Computers, software development and services)
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EIDU
Computers + 1 more
Description
The Chief of Staff is a senior, cross-functional role designed to extend the effectiveness of the Chief Operating Officer. The role focuses on translating strategy into disciplined execution, strengthening organizational planning, and ensuring that EIDU scales with clarity, accountability, and impact.Working closely with the COO, the Chief of Staff will coordinate and strengthen core cross-functional processes that support how EIDU designs, measures, and delivers its programs.This role requires strong judgment, comfort with ambiguity, and the ability to work credibly with senior stakeholders across Learning, Research, Data, Country teams, Finance, People, Government Relations, and Fundraising.
What you should bring:
- The desire to use your skills to bring about positive social change.
- Education:
- Bachelor’s degree, preferably including analytical coursework
- Experience:
- 5–8 years of experience in roles such as management consulting, strategy and operations, business intelligence, product or program management, or similar fields
- Working in or supporting organizations operating in low-resource or Global South contexts
- Influencing senior stakeholders and driving cross-functional initiatives
- Entrepreneurial / startup experience preferred
Responsibilities
- Program & Delivery Design:
- Coordinate cross-functional design and review processes to ensure alignment across Learning, Research, Country, Finance, Government Relations, and Fundraising
- Ensure that insights from research, implementation experience, and stakeholder feedback are integrated into program refinements
- Collaborate with Learning and Data to ensure program design choices are reflected in measurable indicators and operational targets
- Support standardization of delivery approaches across countries while maintaining contextual flexibility
- Organizational Execution and Decision Processes
- Facilitate cross-functional review and refinement of EIDU’s core organisational metrics and operational targets, in collaboration with Learning, Data, and Strategy.
- Define clear decision “triggers” that connect performance indicators to strategic and operational actions and escalation pathways
- Strengthen how data is used across countries and functions to improve focus, efficiency, and execution discipline at scale
- Organizational planning
- Lead cross-functional alignment on annual goals and quarterly planning cycles
- Ensure operational targets and key metrics are embedded within planning and review processes
- Develop content and agendas for senior leadership meetings, ensuring data and progress against targets inform strategic prioritisation
- Align staffing and funding plans with organizational goals and priorities in collaboration with People and Finance
- Strategic initiatives & organizational priorities
- Drive or support high-priority cross-cutting initiatives identified by the COO, such as risk management, strategic procurement, cross-country coordination, or expansion efforts.
- Provide structured analytical and execution support to senior leaders on time-bound strategic priorities
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