• Thrive in a fast paced environment
  
• Be organised and have the ability to manage several projects at the same time.
  
• Work remotely with colleagues, clients and external suppliers and have strong verbal and written communication skills.
  
• Ability work autonomously, seeking permission to proceed as required from Internal and External stakeholders.
  
• Confident with managing changing requirements, able to action rapid impact analysis and make recommendations.
  
• Strong Prince2 methodology (Planning, Governance, Reporting), experience in Agile delivery.
  
• Strong Risk and Issues Management and reporting.
  
• Able to demonstrate strong IT skills, including MS Office suite, MS Project and MS Planner.
  
• Process and system adaptability and fluency.
  

Requirements

• Must have experience of sole responsibility for end to end project delivery within a Contact Centre or similar environment
  
• Experience of external customer facing projects
  
• Outstanding stakeholder relationship skills (internal and external)
  
• Proven delivery of cross functional projects, ideally including over £1m initiatives
  
• Experience of operational improvement projects, IT application development and deployment projects, telephony projects
  
• Current Prince 2 Practitioner qualification (Agile qualification preferred)
  

We thank all applicants for their interest. However, due to the large volume of applications we receive, only shortlisted candidates will be contacted.