Profile

QUALIFICATIONS

• Bachelor's Degree in Transport Management, Logistics, Supply Chain Management, Business Administration, or a related field.
  
• Professional qualification in Transport Management, Logistics, Fleet Management, Project Management, or Supply Chain Management is an added advantage.
  
• Membership in a recognized professional body (e.g., CILT, KISM, KIFWA) is desirable
  

Mission Description

Fleet Operations Management

• Supervise the Operations Controller to ensure effective execution of daily transport operations.
  
• Monitor fleet productivity, vehicle utilization, trip performance, and operational efficiency.
  
• Ensure transport plans are executed in line with customer requirements and operational priorities.
  
• Coordinate operational resources to maximize fleet utilization and minimize downtime.
  
• Review operational performance and implement initiatives to improve productivity and service delivery.
  
• Support implementation of transport strategies and continuous improvement initiatives.
  

Administration Management

• Oversee all administrative functions within the NTD Department.
  
• Ensure accurate preparation, filing, and maintenance of departmental records and operational documentation.
  
• Coordinate departmental correspondence, approvals, and administrative processes.
  
• Ensure adherence to company policies, Standard Operating Procedures (SOPs), and departmental processes.
  
• Coordinate procurement requests, office requirements, and administrative support for transport operations.
  
• Ensure proper document management and record retention within the department.
  

Fleet Performance Management

• Monitor departmental KPIs including:
  
• Review operational reports and recommend corrective actions to improve performance.
  
• Coordinate departmental performance review meetings and follow up on agreed action plans.
  

People Management

• Supervise, coach, and mentor the Operations Controller and Compliance Officer.
  
• Monitor staff performance and ensure departmental KPIs are achieved.
  
• Conduct regular performance reviews and identify training and development needs.
  
• Promote teamwork, accountability, discipline, and a high-performance culture.
  
• Conduct regular departmental meetings to review operational performance and address challenges.
  

Risk, Safety & Governance

• Promote compliance with Health, Safety, Security, Environment, and Quality (HSSEQ) standards across transport operations.
  
• Support implementation of company safety initiatives and operational risk management programs.
  
• Ensure transport incidents are escalated appropriately and corrective actions are implemented.
  
• Promote a culture of operational excellence, safety, and continuous improvement.
  

Reporting

• Prepare and submit daily, weekly, and monthly departmental performance reports.
  
• Review operational and administrative reports before submission to the Fleet & Transport Solutions Manager.
  
• Prepare management presentations and departmental performance summaries.
  
• Monitor achievement of departmental objectives and recommend improvement initiatives.