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Officer, Resolution

Salary rangeConfidential | Contract type: Temporary

You have 5 days left to apply for this job.

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Job Summary

Academic qualifications

Bachelor’s degree in any of the following disciplines: Commerce, Finance, Economics, Business Administration from a recognized institution
Work experience2 years relevant working experience in preferably in Banking, Financial Management Credit Administration, Conveyancing, Litigation, Asset Management & Tracing.

Functional Attributes
  • Communication skills
  • Analytical skills
  • Proficiency in computer application skills
  • Interpersonal skills
  • Report writing skills
  • Budgeting skills
  • Time management skills


Operational Responsibilities
  • Regular following of the assigned borrowers’/ debtors’ files to ensure loans outstanding in banks/ financial institutions in liquidation are paid as negotiated;
  • Providing historical information required on long outstanding contentious debts to facilitate negotiations for amicable settlement;
  • Capturing all payments by the debtors/ borrowers in a timely and accurate manner in the Corporation Enterprise Resource Planning System;
  • Reviewing the existing loan portfolio to identify cases that can be resolved through Alternative Dispute Resolution Mechanisms and making recommendations to the management for review;
  • Compiling information relating debtors’/ borrowers for submission to Credit Reference Bureaus (CRB) in accordance with the law;
  • Preparing a maturity analysis report for the existing investment portfolio of Surplus funds held by institutions in liquidation for cash flow management planning;
  • Providing supporting documents for ongoing court cases to aid in legal recovery of litigated debts;
  • Initiating requests to procure services of valuers and auctioneers to facilitate realization of assets through public auctions for approval by immediate supervisor;
  • Issuing of instructions to valuers, auctioneers, Advocates and debt collectors to carry out Asset recovery services as per the engaged terms;
  • Following up with the engaged service providers (Valuers, auctioneers debt collectors and private investigators) to ensure the process of asset realization is conducted in a seamless manner;
  • Preparation of the documents required to assist in releasing of securities for fully paid-up loans/ debts;
  • Compiling a report of all contingent liabilities of the banks/ financial institutions in liquidation and monitoring crystallization;
  • Maintaining records of all preserved assets for the assigned institutions in liquidation for the benefit of depositors and creditors;
  • Identifying and advising the investigations department on assets to be preserved and providing the supporting documents to aid the preservation process;
  • Preparing proposals on negotiations by debtors to resolve long outstanding debts for management consideration and approval;
  • Receiving and acknowledging depositors’ claims submitted for payments and checking for completeness to ensure timely payments in compliance with customer service Charter;
  • Preparation of draft public notices for approval inviting depositors and creditors to lodge claims for payments in compliance with statutory guidelines;
  • Preparing of statutory returns for filing with the Registrar of Companies in compliance with KDI ACT 2012; and
  • Providing the secretariat services in the process of documenting resolution experiences of fully wound institutions as part of knowledge management and sharing for the corporation.

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 2 years
Required languages: English (Spoken: fluent | Written: fluent)
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