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Accounting, finance, banking, insurance jobs in Kikuyu, Kenya
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Accor, &BEYOND, Fairmont Hotels & Resorts, Gem Forest MGallery Hotel Collection, Peaks Hotel NanyukiProfession (Restaurant, hospitality, travel)
Industry (Accounting, finance, banking, insurance)
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Seniority (Accounting, finance, banking, insurance, Restaurant, hospitality, travel)
© Fuzu Ltd
Accor
Restaurant + 2 more
Description
Qualifications
- Master’s degree in Hotel Management, Accounting, Finance, or Mathematic preferred.
- Proven track record of a minimum of five (5) years in luxury hotel sales, with a demonstrated ability to achieve and exceed management's expectations.
- Take on tasks in addition of the ones stated, with a positive can do mindset
- Be a brand ambassador at all times, ensure brand integrity and clarity are maintained
- Model the company's culture, vision, mission and core values at all times
- Maintain positive relationships with all guests, vendors, colleagues and clients within travel networks
- At all times, represent Fairmont in Kenya in a professional, courteous and efficient manner
- Experience with Ideas G3 RMS, Opera PMS, Passkey, Delphi or Opera Sales
- Good presentation and proposal development skills to showcase the hotel's unique offerings and value proposition.
- Ability to work independently, lead a team and drive results with a proactive mindset
- Strong analytical and problem-solving skills, with the ability to create reports and identify sales opportunities.
- Flexibility to travel as required for client meetings, industry events, and hotel visits.
Key Responsibilities
- Leads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams.
- Effectively communicates a compelling Total Hotel Profit Optimization vision to all relevant property leaders, fosters Revenue Management Culture within the revenue generating departments of the hotel and teaches RM concepts within the hotel.
- Leverages Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.
- Creates short- and long-term forecasts, that yield the best decisions on pricing and yielding tactics
- Participates in the annual budget process and produces long term projections, as required.
- Actively participates in ownership conversations and presentations.
- Monitors relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies.
- Chairs and prepares materials for the weekly Revenue Management Meetings, following Brand guidelines.
- Maximizes room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein.
- Optimizes pricing, promotions, and availability strategies through definition and management of all rates, rate levels, stay restrictions and other tactics, which are congruent with demand factors to target the most profitable customer segments to maximize profits.
- Directs and manages all channel distribution strategies. Evaluates new business opportunities related to booking channels.
- Collaborate with the Marketing team to execute, measure, evaluate and improve digital marketing efforts, to support the hotel strategic marketing plans working within the established budgets.
- Together with the Marketing team, manages performance reviews with OTA/CTO partners, keeping up-to-date on each partner’s distribution options and extranet maintenance, to ensure optimal display of the hotel. Evaluates extranet enhancements.
- System owner for RMS, CRS (ORS and TARS), Rate shopping system, TravelCLICK products and hotel specific platforms. Responsible for data quality and system hygiene, following Accor standards, recommendations and procedures.
- Oversees content management in all electronic channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed.
- Oversees relationship with GRC and Distribution services teams.
- Maintains relationships with local market competitors to keep informed of trends and news.
- Motivate, lead, coach and manage all aspects of team members’ performance towards achieving exceptional guest service and employee satisfaction results.
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