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Mid-level Accounting, finance, banking, insurance jobs in Athi River, Kenya
18 jobs found
Standard Investment Bank (SIB)
Financial Advisor, Islamic Investment Banking (NAIROBI)
1 day left to apply
Posted: Sep 23, 2026
Sidian Bank - SB
Senior Relationship Officer – Nyahururu Branch
2 days left to apply
Posted: Sep 22, 2026
Sidian Bank - SB
Senior Relationship Officer – Kajiado Branch
2 days left to apply
Posted: Sep 22, 2026
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Absa Group Ltd, Caritas Microfinance Bank, Co-operative Bank, Gulf African Bank, Sidian Bank - SBProfession (Mid-level)
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Industry (Accounting, finance, banking, insurance, Mid-level)
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Seniority (Accounting, finance, banking, insurance)
© Fuzu Ltd
Old Mutual
Banking + 2 more
Faulu MFB - Senior Relationship Officer SME
Description
1. KEY TASKS AND RESPONSIBILITIES
KEY MEASURABLE GOALS
- Achievement of quality portfolio to meet targets <3 % for above 30 days and nil for below 30 days.
- Timely loan recovery and follow-ups to minimize delinquencies and improve portfolio health.
- Client acquisition, increase rate of MSME loan uptake and relationship management.
- Increase revenues through cross selling of other bank products e.g. sale of cheque books, mobile banking enrolment.
- Active Deposit Mobilization to meet set targets.
KEY RESPONSIBILITIES
- Proactively market and generate business, focusing on deposit mobilization, loan disbursement, and overall revenue growth.
- Undertake regular calls and visits to customers to ensure effective relationship management and customer satisfaction.
- Cross sell all Faulu products and services to both existing and potential clients ensuring maximum penetration and customer retention
- Business growth initiatives including marketing activities, new business sign ups, new partnerships etc.
- Prepare credit appraisals, analysis and present to the Branch Credit Committee meetings further review & recommendations.
- Adhere to current procedures, processes, memos and circulars as may be issued from time to time.
- Address all customer queries within stipulated Service Level Agreements (SLAs).
- Monitor the portfolio quality on a daily basis and proactively institute remedial actions.
- Conduct regular visits and follow-ups with customers to ensure satisfaction and foster long-term relationships
- Promote Digital Banking adoption by onboarding and supporting customers on usage of Digital Banking platforms (Digi Cash, Internet Banking USSD Code)
- Provide ongoing support to Sales Consultants to enhance their productivity and effectiveness.
- Recruit, train, and manage agency banking partners while monitoring their performance, providing support and ensuring compliance with banking policies.
- Liaison with the branch leadership team, local authority i.e. chiefs, opinion leaders to reinforce loan collections
2. SKILLS, KNOWLEDGE & COMPETENCIES
- Business management skills
- Credit management skills Supervisory skills
- At least 5 years as a Universal Banker in MSME business
- Lending hands on experience of at least 3 years.
Competencies Required
- Good communication
- Interpersonal skills
- Team leader/player
3. QUALIFICATIONS & EXPERIENCE
Education
- Business related degree from a recognized university
Professional Qualifications
- Accounts Qualification Section 4 of CPAs
Additional Qualifications/Experience(Preferred, Not A Requirement)
- Master’s degree
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