The Administrator provides operational, administrative, and travel-logistics support ensuring smooth day-to-day operations, disciplined reporting, and efficient coordination of travel arrangements for management and staff.

Retail & Office Operations

• Conduct daily retail debrief meetings with branch managers and circulate action points.
  

• Manage the company switchboard and handle all incoming calls.
  

• Respond to customer enquiries through the customer care email.
  

• Record weekly fuel logs and odometer readings for company vehicles.
  

• Manage office premises, repairs, maintenance, workstation setups, and general office space coordination.
  

• Take, prepare, and circulate meeting minutes.
  

• Prepare weekly and monthly reports as instructed pertaining to Retail and B2B Sales.
  

• Maintain and update the pending cheques list and issue cheques to vendors.
  

• Track and coordinate renewal of business permits and workplace registrations.
  

• Ensure timely servicing of fire extinguishers and coordinate First Aid & Fire Safety training.
  

• Administer staff lunch records and manage related invoices.
  

• Receive and direct visitors as required.
  

• Participate in planning and execution of company events.
  

• Assist in shortlisting candidates, schedule interviews, and support onboarding of junior staff.
  

• Coordinate issuance of staff uniforms and maintain uniform inventory.
  

Travel & Logistics Coordination

• Plan and coordinate travel arrangements for management and company stakeholders as and when required (flights, hotels, visas, ground transport, itineraries).
  

• Troubleshoot travel logistics and ensure seamless execution of travel plans.
  

• Source travel options, manage vendors, and standardize travel processes.
  

• Prepare travel documentation, briefing packs, and meeting schedules.
  

• Diploma in Business Administration, HR, or related field.
  

• Minimum 3 years’ experience in administration, operations support, or executive support roles.
  

• Strong travel coordination experience.
  

• Proficiency in Google Workspace and MS Office.
  

• Excellent communication and interpersonal skills.
  

• Highly organized, detail-oriented, and able to manage multiple priorities.
  

• High level of confidentiality and professionalism.
  

• Operational discipline
  

• Travel logistics coordination
  

• Professional communication
  

• Coordination and follow-up
  

• Customer Service Orientation
  

• Confidentiality and integrity
  

• Multitasking and time management