Skill Requirements - Essential

• 2 to 4 years of professional experience in programme coordination, community engagement, entrepreneurship support, events, partnerships, or a related role.
  
• Bachelor’s degree in Business, Entrepreneurship, Communications, Project Management, Education, or a related field.
  
• Strong interest in entrepreneurship, startups, founder support, and ecosystem-building.
  
• Experience supporting recruitment, engagement, programme operations, or community-building initiatives.
  
• Demonstrated ability to coordinate multiple activities and manage operational details with a high level of organisation and follow-through.
  
• Strong verbal and written communication skills, with the ability to engage participants professionally and clearly.
  
• Experience planning or supporting events, workshops, community sessions, or participant-facing experiences.
  

Founder Academy Recruitment and Pipeline Support

• Support recruitment and outreach efforts for the Founder Academy in Kenya to help achieve enrolment targets.
  
• Assist with lead generation, founder outreach, follow-up, screening coordination, and conversion activities across the recruitment funnel.
  
• Track prospective founder journeys from initial interest through application, onboarding, and enrolment to support stronger pipeline visibility and follow-through.
  
• Work closely with the Entrepreneurship Development Manager and relevant internal teams to ensure timely communication with prospective founders.
  
• Support the execution of recruitment campaigns, information sessions, outreach events, and other market activation activities that build programme awareness and attract strong candidates.
  

Founder Engagement and Cohort Experience

• Support the day-to-day engagement of founders throughout the Founder Academy journey to encourage participation, accountability, and programme completion.
  
• Help create a strong, responsive, and motivating founder experience from onboarding through active programme participation.
  
• Monitor founder attendance, engagement levels, milestone completion, and participation trends to identify risks early and support stronger retention.
  
• Conduct regular check-ins and follow-ups with founders to encourage consistency, resolve barriers to participation, and maintain momentum.
  
• Support the Entrepreneurship Development Manager in implementing engagement strategies that improve completion rates, learner satisfaction, and founder outcomes.
  

Events and Community Activation

• Coordinate and support entrepreneurship events designed to increase founder engagement, strengthen community, and maintain high retention across the cohort.
  
• Organise and execute community touchpoints such as onboarding sessions, founder meetups, fireside chats, office hours, networking events, pitch events, and ecosystem conversations.
  
• Manage logistics for in-person and virtual events, including planning, scheduling, communications, attendance tracking, and post-event follow-up.
  
• Help create engaging founder-facing experiences that build belonging, accountability, and excitement within the entrepreneurship community.
  
• Support the Entrepreneurship Development Manager in ensuring events are well-run, valuable to participants, and aligned with broader entrepreneurship goals.
  

Programme Coordination and Operational Support

• Support the smooth coordination and administration of entrepreneurship programmes in Kenya.
  
• Maintain accurate records related to recruitment, founder participation, attendance, progress tracking, and programme engagement.
  
• Assist with onboarding processes, scheduling, founder communications, session coordination, and operational preparation for programme delivery.
  
• Ensure timely follow-up on action items, founder needs, and operational requirements that contribute to a seamless programme experience.
  
• Provide executional support to the Entrepreneurship Development Manager across Founder Academy, incubator-related activities, and community initiatives as needed.
  

Monitoring, Reporting, and Continuous Improvement

• Track founder engagement, participation, retention, and progression data to support performance management and programme improvement.
  
• Help compile weekly and monthly updates on recruitment performance, cohort engagement, event participation, and founder progress.
  
• Identify emerging trends, challenges, and opportunities related to founder engagement and retention, and escalate them appropriately.
  
• Gather participant feedback and support analysis of founder experience to improve future programme delivery.
  
• Contribute to a culture of continuous improvement by helping refine processes, communication flows, and engagement approaches over time.
  

Cross-Functional and Ecosystem Support

• Work closely with the Entrepreneurship Development Manager and internal teams to ensure strong coordination across entrepreneurship activities.
  
• Support relationship-building with local ecosystem players, mentors, speakers, and partners by assisting with communication, scheduling, and event coordination.
  
• Represent ALX professionally in founder-facing engagements and community touchpoints.
  
• Contribute to building a founder community that is active, connected, and aligned with ALX’s mission and values.