
Vivo Energy Kenya
Field Based Account Manager - LPG
Nairobi • Kenya

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Baker Hughes, Burn, d.light SOLAR, Oloolaiser Water and Sewarage Company Limited, Vivo Energy KenyaProfession (Energy, utilities, environment, Mid-level)
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Industry (Business, strategic management, Mid-level)
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Seniority (Business, strategic management, Energy, utilities, environment)
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Vivo Energy Kenya
Energy + 2 more
Description
Requirements
Essential:
- NQF Level 7 (Bachelor's Degree in Business/ Marketing/ Engineering)
- 3+ Years in Sales & Marketing
- Engineering background is strongly preferred for this role
- Business/Financial and commercial acumen, including debt management
- Proven track record in implementing Marketing initiatives
- Management of Key Accounts
Competencies;
- Demonstrated ability to work and deliver results independently with minimal supervision is critical.
- Sales experience with proven negotiation skills and sales technique
- Results driven, good team player, with ability to provide solutions that are creative and innovative
- Market Awareness
- Customer Relationship Management
Responsibilities
Sales & Customers:
- Manage customer portfolio to achieve business KPI’s: Volume, Margin, Debt, Growth, and Customer Service.
- Maintain sales portfolio, monitor growth and performance. Use available sales tools to drive business growth with quality and accurate account plans for all key customers
- Maximize on emerging opportunities in the market and recruit new customers to grow business size.
- Use available tools to grow Bulk LPG customers and penetration in the market.
- Develop Business plans with the distributor, and review regularly to ensure implementation.
- Build rapport & maintain good customer relationship with all customers.
- Market Intelligence and monitoring: Maintain database of the size of the market, the various competitors and market shares. Provide regular market intelligence such as pricing, new customers, competitor activities etc.
- Comply with standard offer book as per the customer promise initiatives.
- Defend business from competition by renewing all major customer contracts.
- Manage Credit in line with the company credit policy and manual of authorities. Collect Debt in line with agreed trading terms and complete customer Credit appraisals as they fall due.
- Ensure all invoices and statements are delivered timely to customers. Highlight and resolve invoice disputes with customers.
- Implement company policies and procedures, and ensure relevant controls are in place.
- Carry out regular equipment audits at customer sites and advise / take timely remedial action. Liaise with Engineering where necessary on tank installations, revalidation and other technical requirements.
Marketing & Supply Chain:
- Grow market share in assigned Sales territory. Assist in the planning and implementation of any LPG customer events earmarked for the particular financial.
- Promote the use of alternative payments methods (Pre-payments) for small volume customers and Resellers.
- Provide accurate sales forecasts for effective S&OP process.
- Work with distribution to ensure smooth product delivery to customers.
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