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The Boma Hotel
Assistant Reservations Manager
Nairobi
• Kenya
Closed for applications
Profession (Restaurant, hospitality, travel)
Accounting, finance, banking, insurance,Administrative, clerical,Business, strategic management,Customer support, client care,Food, nutrition,Human resources,Information technology, software development, data,Installation, maintenance, repair,Media, communications, languages,Restaurant, hospitality, travel,Sales, marketing, promotion,Security,Skilled, manual labor,Teaching, training,Transportation, logistics, driving,
Industry (Business, strategic management)
Aeronautics,Agriculture, fishing, forestry,Banking, microfinance, insurance,Computers, software development and services,Consulting, business support, auditing,Education, academic,Electronics,Energy, utilities, environment,Finance & FinTech,Financial Services,Health care, medical,Housekeeping, maintenance,Manufacturing,Non-profit, social work,Outsourcing, leasing,Real estate,Restaurant, hospitality, travel,Retail, wholesale, FMCG,Telecommunications,Transportation, logistics, storage,
Seniority (Business, strategic management, Restaurant, hospitality, travel)
© Fuzu Ltd
The Boma Hotel
Restaurant + 2 more
Description
Requirements
- Minimum 2-3 years' experience in hotel reservations, preferably in a reputable hotel. Degree or Diploma in Hospitality Management, Tours & Travel, Front Office Operations, or a related field.
- Proficiency in PMS (Opera or equivalent) and Microsoft Office applications.
- Strong communication, organizational, and customer service skills.
- High level of integrity, attention to detail, and ability to work under pressure.
To apply, please send your CV & Cover Letter with the job title as the subject line to the Email provided
Responsibilities
- Process and manage room reservations accurately and efficiently through all booking channels. Maintain up-to-date and accurate reservation records in the Property Management System (PMS).
- Handle booking confirmations, amendments, cancellations, and guest inquiries professionally. Support revenue optimization through effective upselling and rate management.
- Coordinate closely with Front Office, Sales, and Housekeeping to ensure seamless guest experiences.
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