• Senior Ship Manager / Line Operations Manager / Port Operations Manager
  
• Minimum 3 years in Line Operations or Agency Port Operations
  
• Strong communicational skills, ability to synthesize topics
  
• Able to represent Group interests around Port Authorities and local decision-makers
  
• Able to lead working groups and exchange knowledge with local teams
  
• Previous experience in Agency or Terminal a strong plus
  
• Previous experience in Procurement a plus
  
• Team Player and team Leader
  
• Fluent in both French and English a must
  
• Merchant Marine Officer a plus
  

Responsibilities

• Perform regular on-site missions, auditing Terminals and Agencies operations and proposing action plans for Lines and Agencies to improve local Operations efficiency.
  
• Monitor and report process gaps, implement new processes where necessary.
  
• Monitor and report evolution of main Operations KPI’s, following DirOps guidelines.
  
• Monitor Local OPEX evolution and cost reduction plans, in coordination with Regional Cost Control.
  
• Control SLA terms application, in coordination with HO Procurement and Regional Cost Control.
  
• Collaborate with Africa Lines teams in delivering contingency plans when necessary.
  
• Collaborate with local agents and Africa lines teams for identifying new business opportunities.
  
• Collaborate with different stakeholders (terminal operators, local authorities, local agent,…) to ensure Group interest are well served and protected.
  
• Collaborate with HO Equipment Control and Regional Logistics team to fluidify empty evacuations.
  
• Collaborate with HO Intermodal and local CCIS entities to optimize Group assets footprint.
  
• Support Group tools’ deployment and training within Agency Operations teams, in coordination with Ops Unification team.
  
• Develop the Operations Community within your scope of Agencies, under DirOps guidance.
  
• Collaborate with Regional HR for identifying and promoting the High Potential talent within the Operations community.