Governance

- Daily BI KPIs Dashboard review with various departments
for accuracy

- Managing
Process for RA validation before any campaign go live

- Owning
incidents, tracking and updating all stakeholders including escalations

-
Daily/Weekly/Monthly Internal meeting with stakeholders (Marketing, RA)

- Maintain Functional architecture & overview

-
Ensure proper capacity management is in place for proper growth

§ Operations
Management

-
Data
Warehouse Administration: Provide functional administration of all the data
warehouse components thus facilitating the availing of reports and dashes.

-
Business
Intelligence: To provide historical, current, and predictive views of
business operations, most often using data that has been gathered into a
data warehouse or a data mart and occasionally working from operational
data.

-
Self
Service Reporting: To bring greater business visibility and insight to the
broadest audiences of business users, allowing users in the organization to
have Web-based self-service access to up-to-the moment, relevant, and
actionable intelligence.

-
Promotions
Tracking- Process and Report Remunerations and Bonuses/Commissions to the
respective business shareholders

-
Data Mining
-Extracting useful information from large data sets or databases Business
Process Simulation –Analyze and Simulate and Account for trends and Gaps in
data provided and advise the business accordingly.

- Data Modeling, Dimensioning and Reports

Development:
Development of new reports in line with

reporting requirements
adhering to the ETL and BO

processes, and
ensuring the completeness, timeliness

and accuracy of
standard

- Support campaign project
handover with zero defects to operations i.e. UAT signoff

- Assist business on the requirements phase for enhancement related
projects/initiatives

§ Audit
Compliance

- Ensure support
and execution of audit/RA requirements;

- Enforce
compliance with all IT processes and business related processes