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Information technology, software development, data jobs in Kiserian, Kenya

41 jobs found

Equity Bank Kenya

NOC Shift Engineer

Nairobi

• Kenya

Closed for applications
University of Nairobi

Records Clerk, Grade AB, Department of Education Management Policy and Curriculum Studies

Nairobi

• Kenya

Closed for applications
KCB Group

Cybersecurity Specialist, Threat Hunting and Intelligence

Nairobi

• Kenya

Closed for applications
University of Nairobi

Records Clerk, Grade AB, Department of Mechanical and Manufacturing Engineering

Nairobi

• Kenya

Closed for applications
African Leadership X (ALX)

Hub Community & Operations Intern

Nairobi

• Kenya

Closed for applications
University of Nairobi

Records Clerk, Grade AB,Mombasa Campus, Associate Dean's Office Faculty of Business and Management Science,Mombasa Campus

Nairobi

• Kenya

Closed for applications
University of Nairobi

Records Clerk, Grade AB, Department of Architecture

Nairobi

• Kenya

Closed for applications
University of Nairobi

Records Clerk Grade AB, Dean's Office, Faculty of Arts and Social Sciences

Nairobi

• Kenya

Closed for applications
KCB Group

CISOC Analyst

Nairobi

• Kenya

Closed for applications

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Equity Bank Kenya

Group Head: Identity & Access Management (IAM)

Nairobi

• Kenya

Closed for applications

Country / Region

AfricaNigeriaUganda

Profession

Accounting, finance, banking, insurance,Administrative, clerical,Agriculture, fishing, forestry, wildlife,Business, strategic management,Construction,Customer support, client care,Design, arts,Electrical engineering,Energy, power,Engineering, architecture,Entertainment,Food, nutrition,General management, leadership,Government, community development, public services,Human resources,Information technology, software development, data,Installation, maintenance, repair,Legal,Manufacturing, operations, quality,Mechanical engineering,Media, communications, languages,Medical, health,Project, program management,Research, academy,Restaurant, hospitality, travel,Sales, marketing, promotion,Security,Skilled, manual labor,Sports, beauty, wellbeing,Teaching, training,Telecommunications,Transportation, logistics, driving,

Seniority (Information technology, software development, data)

Entry and Basic-level,Mid-level,Senior-level,

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Equity Bank Kenya

Banking + 2 more

NOC Shift Engineer

Closed for applications
Nairobi • Kenya
Job details

Contract Type

Description

Experience

· Minimum of 1 years’ NOC experience.

· Knowledge of Technical, IT, NOC systems and procedures

· Experience in network support (Routing & switching)

· Experience in the Banking hardware and software.

· Ability to solve different network problems including those that cannot be resolved using typical methods.ti-tasking, good time management and prioritization of workload.

Academic Qualifications

· Bachelor’s degree in information science, Telecommunications, Computer Science or Engineering.

· CCNA

· ITIL4 Foundation/ITSM Certs

Responsibilities

Network monitoring & surveillance.

· Pro-active monitoring of the entire IT Infrastructure and applications systems.

· Performance monitoring, diagnose, and resolve performance issues.

· Applying software and hardware monitoring tools to detect and action faults & warnings

· First Line resolution as per the SLA’s.

· Follow up to confirm service availability and stability after resolution.

· Logging tickets in the ticketing system take ownership and follow up to closure.

· Log calls to service Providers on the various faults captured on proactive monitoring.

· Updating Ticketing tool with relevant professional information during and after fault resolution.

· Resolution of tickets assigned and closure within the stipulated SLA.

· Provision of the incident report with ticket closure.

· Escalation of unresolved tickets to SME’s, Level 2, Level 3, External Partners/Vendors (e.g ISP) as per the Incident Management Procedures.

· Documentation, Reporting & Submission of the Daily/shift reports.



Tags
Information technology, software development, dataBanking, microfinance, insuranceEntry and Basic-levelKenya

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