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SOC Manager
Profession (Banking, microfinance, insurance)
Industry (Information technology, software development, data)
Seniority (Information technology, software development, data, Banking, microfinance, insurance)
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Banking + 2 more
Description
1. Bachelor’s Degree in a relevant field e.g. Computer Science, IT, Banking or Business Administration, Law or related field of study.
2. Professional qualifications and memberships are an added advantage.
At least two (2) years’ experience in Payments and Banking operations or other related area.
Responsibilities
Technical and Operational Responsibilities
1. Administer the respective payment system operated by each Section e.g.
1. Performing SOD and EOD.
2. Ensure the respective payment system is running and monitored.
3. Access the payments system and view incoming messages and requests.
4. Adding new payment systems participants and user.
5. Payment Systems User administration.
6. Training of users.
7. Payment Systems window extension.
2. Manage the issuance and renewal of tokens and certificates.
3. Receive and respond to queries from participants.
4. Update Treasury contact list/ Administer the Payments System email.
5. Liaise with other user departments and manage their requests in a timely manner.
6. Perform admin tasks related to their roles e.g. payment invoices for services rendered by third party service provider.
7. Continuously monitor the performance and coordinate health checks for the systems.
8. Prepare periodic risk status report and circulate to department and risk department.
9. Participate in the implementation and response to strategic activities relevant to their Sections
10. Participate in and support the implementation of Bank projects being run by the Division and Department including policies review.
11. Contribute to the preparation of NPS annual budget for activities being implemented by each Section.
12. Perform specific function unique to SWIFT Services/KEPSS Operations/Regional Payments
13. Ensure continued availability of efficient, reliable and secure payment systems that support the smooth functioning of the economy.
14. Participate in stakeholder committees and meetings.
15. Induction new members of staff and facilitate for visiting institutions to the Department as and when required.
16. Train new users of the respective payment systems for effective service delivery to the Bank’s customers.
17. Perform any other roles and responsibilities that may be assigned by the supervisor from time to time
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