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Java House Africa Ltd
Customer Service Associate
Nairobi
• Kenya
Closed for applications
Companies hiring now
Bliss Resort Mombasa, Fairmont Hotels & Resorts, Java House Africa Ltd, Movenpick, Ole Sereni HotelProfession (Restaurant, hospitality, travel, Entry and Basic-level)
Industry (Customer support, client care, Entry and Basic-level)
Seniority (Customer support, client care, Restaurant, hospitality, travel)
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Bliss Resort Mombasa
Restaurant + 2 more
Description
Requirements
- At least 1 year experience in hospitality
- Fully conversant with Opera PMS (mandatory)
- Excellent communication and interpersonal skills
- Must be based in Mombasa or nearby
Send your CV and a short cover letter to the Email provided
Responsibilities
- Welcome guests and deliver a warm coastal hospitality experience
- Manage guest check-ins and check-outs using Oracle Hospitality Opera PMS
- Handle guest inquiries and reservations professionally
- Coordinate with housekeeping and maintenance teams to ensure excellent guest satisfaction
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