Oasis Outsourcing
Client Services Associate – Payroll & Accounting
Nairobi
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Hazina SACCO Society Ltd., Maersk Line, Oasis Outsourcing, Rise & Learn Global Limited, TeleperformanceProfession
Accounting, finance, banking, insurance,Administrative, clerical,Agriculture, fishing, forestry, wildlife,Business, strategic management,Construction,Customer support, client care,Design, arts,Electrical engineering,Energy, power,Engineering, architecture,General management, leadership,Government, community development, public services,Human resources,Information technology, software development, data,Installation, maintenance, repair,Legal,Manufacturing, operations, quality,Mechanical engineering,Media, communications, languages,Medical, health,Project, program management,Restaurant, hospitality, travel,Sales, marketing, promotion,Security,Teaching, training,Telecommunications,Transportation, logistics, driving,
Industry (Customer support, client care)
Seniority (Customer support, client care)
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Oasis Outsourcing
Human resources + 2 more
Description
🌟 About the Role
We are looking for a Client Services Associate to support payroll and basic accounting operations while delivering excellent customer service. This is a fast-paced, client-facing role that requires attention to detail, organization, and strong communication skills.
✅ Qualifications
- High School Diploma or GED required.
-
Studies or experience in Accounting, Finance, Payroll, or related fields.
-
1+ year of experience in customer service, payroll, or accounting support.
- Strong communication and phone skills.
- High attention to detail and ability to work in a deadline-driven environment.
Responsibilities
🧾 Key Responsibilities
- Process and manage multiple client payrolls accurately and on time.
- Apply basic payroll taxation and accounting principles.
- Handle statutory deductions (taxes, garnishments, child support).
- Support quarter-end and year-end reporting.
- Prepare ad hoc payroll and financial reports.
- Respond to client inquiries via calls, email, and systems.
- Coordinate payroll activities end-to-end with strong follow-up and accountability.
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