Job Summary

The Front of House Administrator is the first point of contact for members, visitors, and staff, ensuring a welcoming and professional experience. The role involves greeting guests, managing member check-ins and memberships, scheduling, handling phone calls, maintaining the reception area, performing opening and closing procedures, promoting the Dojo's services, building strong relationships with members and staff, and delivering excellent customer service while maintaining a high standard of professionalism.

• Age: Above 30 years.
  
• Education: Bachelor's degree.
  
• Experience: Previous front desk/reception experience, with the ability to interact professionally and confidently with clients and visitors from diverse nationalities and cultural backgrounds.
  
• Personality: Well-presented, approachable, and possesses excellent interpersonal and communication skills.
  
• Skills: Proactive, organized, adaptable, and capable of handling multiple responsibilities efficiently.
  
• Attitude: Demonstrates a willingness to learn, accepts constructive feedback positively, and is committed to continuous improvement.