Customer support, client care Jobs in Kenya

5 jobs found

Oasis Outsourcing

Scheduler - Remote job

Nairobi

Kenya

Pigeon Baby Lab Kenya Ltd

Customer Support & Operations Assistant

Nairobi

Kenya

The Nairobi Women’s Hospital

Client Relations Assistant

Nairobi

Kenya

Oasis Outsourcing

Patient Access Specialist

Nairobi

Kenya

M.P Shah Hospital

Client Relations Officer

Nairobi

Kenya

BF SUMA

Operations Executive Intern

Nairobi

Kenya

Closed for applicationsOnly on Fuzu
Jalaram Medical Services

Client Relations Officer (CRO)

Nairobi

Kenya

Closed for applications
Equity Afia

Customer Experience Officer

Kajiado

Kenya

Closed for applications
Aster Healthcare

Customer Care Officer

Nairobi

Kenya

Closed for applications

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Tenwek Hospital

Customer Care Officer

Nairobi

Kenya

Closed for applications

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Jobs in Nairobi, Jobs in Kajiado

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Seniority (Customer support, client care, Health care, medical)

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Oasis Outsourcing

Health care + 1 more

Scheduler - Remote job

Job details

Salary

Description

SCHEDULER - REMOTE JOB

Schedule: Monday to Friday | 9:00 AM – 5:00 PM EST

Work Modality: Remote

Skills and Qualifications:

  • High school diploma or equivalent with at least two years of business experience.
  • Basic office and computer skills with strong organizational abilities.
  • Excellent interpersonal and telephone communication skills.
  • Knowledge of common medical terminology.
  • Ability to work independently with sound judgment.
  • English proficiency at C1 level or higher.
  • Must have HOME CARE experience.


Responsibilities
  • Manage professional verbal communication by handling calls, responding to inquiries, and acting as a liaison between clients, associates, and management.
  • Provide high-quality customer service by promptly and courteously addressing client calls, referrals, and program inquiries.
  • Coordinate and organize daily caregiver schedules while maintaining accurate records in the ClearCare system.
  • Execute payroll and administrative tasks, including timesheet verification, telephony updates, and payroll data processing.
  • Support recruitment and HR processes such as interviewing, screening, hiring, onboarding, training, and disciplinary actions.
  • Demonstrate sound judgment, integrity, and problem-solving skills in a fast‑paced environment, including on‑call coordination as required.
  • Collaborate effectively as a team player, maintaining professionalism, adaptability, and sensitivity in interactions with clients and care staff


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