Aga Khan Hospitals
Dental Assistant, Outreach Clinic-Park Place
Nairobi • Kenya

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The Nairobi Hospital
Customer Experience Assistant
Nairobi • Kenya
Closed for applications
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Seniority (Health care, medical)
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Aga Khan Hospitals
Health care + 1 more
Description
Requirements:
- Diploma in Community Oral Health or an equivalent.
- 2 years’ work experience as a Dental Assistant.
- Excellent customer service skills
- Good communication skills
- Empathetic towards patients of all ages
- Culturally sensitive
- Ability to work in a team
- Attentive to detail
Responsibilities
- Support dental care delivery by preparing treatment room, instruments and materials by following prescribed procedures and protocols.
- Prepare patient for dental treatment by welcoming, comforting, seating, review the health form and draping patient.
- Assemble instrumentation by sterilizing and delivering instruments to treatment area, positioning instruments for dentists’ access, suctioning and passing instruments.
- Apply the four-handed/ Four-eyes dentistry concept.
- Assist the dentist by mixing materials.
- Provide diagnostic information by capturing intra oral photo studies, pulp vitality testing and pouring, trimming and polishing study casts.
- Assist with specialty procedures which include periodontal therapy, endodontic, prosthodontics, oral surgery and implant placement as well as restoration.
- Fabricating temporary restoration, shade selection and cleaning and polishing removable appliances.
- Educate patients by giving oral hygiene, plaque control and postoperative instructions including medication prescribed by the dentist.
- Document dental care services by charting in patient records on dental software.
- Maintain safe and clean working environment by complying with procedures, rules and regulations as per hospital policy.
- Ensure operation of dental equipment by completing preventive maintenance requirements, following manufacturer’s instructions, troubleshooting malfunctions, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques.
- Maintain dental supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies and verifying receipt of supplies.
- Conserve dental resources by using equipment and supplies as needed to accomplish job results.
- Contribute to team effort by accomplishing related results as needed.
- Responsible for laboratory maintenance, dental clinical and record keeping.
- Follow up on external dental Lab work.
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