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Careers at Fuzu

Learning & Development Officer

Accor Hotels

Nairobi,Kenya

Closing: May 21, 2024

9 days remaining

Published: May 9, 2024 (3 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

Qualifications

Bachelor’s degree in Hotel Management or related field
2 years' experience in a similar role is required
Train the Trainer or equivalent certification
Strong communication, training and presentation skills

Responsibilities

Qualifications

Bachelor’s degree in Hotel Management or related field
2 years' experience in a similar role is required
Train the Trainer or equivalent certification
Strong communication, training and presentation skills

Prepare training requirements
Deliver brand training programs and property-specific modules to colleagues
Assist in training needs analysis and development of property-specific programs
Coordinate with leaders and department trainers to record departmental training activities and assist in their training requirements
Ensure upkeep of training room and proper ordering and inventory of training supplies
Maintain accurate training records and reports
Submit monthly learning hours to Director of Talent & Culture
Oversee Hotel Internship Program
Build strong partnerships with schools and liaise with external training providers
Recruit, orient, and train all trainees who can be potential colleagues
Maintain accurate records of interns
Assist in activities for Talent & Culture
Counsel and coach all colleagues on job related issues, career development and performance management.
Champions training and development at all levels for the property.
Ensures all Movenpick Hotels and Residences / AccorHotel’s standards are implemented and adhered to
Conducts training needs analysis on a six and twelve month basis to ensure all our constituents training and development needs are met, in conjunction with the training committee.
Ensures each new Heartists attends/completes the mandatory trainings shared by Accor Academy.
Oversees Hotel Departmental Trainers.
Develops and distributes training and development schedule each quarter and produces a monthly calendar.
Assists in the implementation of new corporate initiated programs as directed.
Promotes AccorHotel’s learning capabilities.
Attends hotel shift briefings.
Champions the Heartist Recognition Committee and Recognition program in conjunction with the Talent & Culture Assistant.
Supports the Talent & Culture Assistant with overseeing the operation, maintenance and hygiene of the staff change rooms and staff cafeteria.

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