Must Have skills (required).

• Employee Relations Expertise: Proven experience handling disciplinary cases, investigations, performance improvement plans (PIPs), and workplace grievances with fairness and consistency.
  
• Knowledge of Kenyan Labour Law: Strong working knowledge of the Employment Act, 2007 and ability to apply it in real workplace scenarios.
  
• Stakeholder Management: Ability to advise and coach managers on employee relations matters, performance management, and policy interpretation.
  
• Investigation & Analytical Skills: Skilled in gathering evidence, conducting interviews, and preparing clear, well-structured reports.
  
• Strong Communication Skills: Excellent written and verbal communication, with the ability to handle sensitive and high-stakes conversations professionally.
  
• Attention to Detail: High level of accuracy in documentation, record-keeping, and compliance tracking.
  
• Integrity & Confidentiality: Demonstrated ability to handle sensitive information with discretion and sound judgment.
  

Academic and Professional Requirements:

• Bachelor's degree in Human Resources, Industrial Psychology, or related field required
  
• CHRP(K) certification
  
• 5–8+ years in HR, with at least 3 years focused on Employee Relations or HR Operations
  

Nice To Have skills (Preferred)

• Experience in a global or matrix organization
  
• Familiarity with HR systems
  
• Exposure to performance management and employee engagement initiatives
  

Employee Relations Management

Manage employee relations matters including:

• Disciplinary cases
  
• Investigations
  
• Performance improvement plans
  
• Behavioral and conduct issues
  
• Ensure fair, consistent, and legally compliant handling of cases.
  

Manager Support

Provide guidance to managers on:

• Employee relations processes
  
• Performance management procedures
  
• Policy interpretation
  
• Handling employee concerns
  

Talent Lifecycle Coordination

Support operational aspects of the employee lifecycle including:

• Onboarding coordination
  
• Performance management processes
  
• Offboarding procedures
  
• Benefits administration support
  

Compliance & Documentation

• Maintain proper documentation for HR cases
  
• Ensure compliance with Kenya labor regulations and internal policies
  
• Support audits and reporting requirements.
  

Culture & Engagement Initiatives

Support delivery of:

• Employee recognition programs
  
• Engagement initiatives
  
• Local culture and team events
  
• Global or regional talent initiatives