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Relationship Manager – Nairobi Region
Nairobi
• Kenya
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African Population and Health Research Centre , Aga Khan Hospitals, Equity Bank Kenya , Oasis Outsourcing, UNEPProfession
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Non-profit + 1 more
Description
Qualifications
- Bachelor’s degree in Communications, Event Management, Marketing, Business Administration, or a related field
- 5–8+ years of experience leading complex, multi-stakeholder events with full ownership from strategy through execution
- Demonstrated experience managing budgets, vendors, contracts, and event production timelines
- Proven experience directly managing staff or contractors
- Track record of delivering high-quality external-facing events involving senior leadership, funders, government officials, or strategic partners
- Strong operational systems experience, including use of project management systems, budgeting tools, and CRM or event registration platforms
- Experience collaborating cross-functionally with brand, partnerships, and executive teams
- Excellent written and verbal communication skills, including preparation of briefing materials and post-event reports
- Experience working in mission-driven or high-growth organizations is preferred
Responsibilities
Strategic Ownership of Events
Own Shamiri’s full events portfolio, including:
- External events/webinars, conferences and summits
- partner and funder convenings
- government and stakeholder workshops
- internal retreats, offsites, and staff convenings
- Translate organizational priorities into an annual and quarterly events plan
- Define objectives, audiences, and success criteria for each event
- Ensure events align with communications strategy and organizational narrative
Event Planning & Execution
Lead end-to-end event planning, including:
- timelines and workplans
- budgets and cost tracking
- vendor sourcing and management
- venues, logistics, travel, and hospitality
- Oversee run-of-show development and execution
- Anticipate risks and troubleshoot issues proactively
- Ensure events are delivered on time, on budget, and to a high professional standard
Team Management & Coordination
- Manage and mentor the Senior Associate – Events & Community Management
- Delegate tasks clearly and ensure follow-through
- Coordinate additional event staff, contractors, or volunteers as needed
- Establish clear workflows, roles, and quality standards within the events team
Creative, Content & Communications Coordination
- Work closely with the Brand & Creative team to ensure event branding, materials, and visuals are on-brand
- Coordinate with the Multimedia & Content Production Lead to capture event content (photo, video, audio)
- Support Social Media and Communications teams with event-related content and timelines
- Ensure messaging before, during, and after events is coordinated and consistent
Leadership & Stakeholder Support
Support CEO and senior leadership participation in events, including:
- briefing notes
- schedules and itineraries
- coordination with hosts and partners
- Serve as a key point of contact for external stakeholders related to events
- Ensure post-event follow-ups, documentation, and commitments are tracked
Systems, Budgeting & Reporting
- Develop and manage event budgets and expenditure tracking
- Maintain event planning tools, templates, and documentation
- Produce post-event reports summarizing outcomes, learnings, and follow-ups
- Maintain an organized archive of event materials and records
Ownership of Outputs & Accountability
- Successful delivery of all Shamiri events
- Event plans, timelines, and budgets
- Quality and professionalism of execution
- Management and performance of the events team
- Post-event documentation and follow-up
- Alignment between events and organizational priorities
- This role owns event outcomes, not just logistics.
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