Entry and Basic-level Outsourcing, leasing Jobs in Kenya

4 jobs found

Oasis Outsourcing

Customer Service Representative - HM

Nairobi

β€’ Kenya

Oasis Outsourcing

Call Center Agent Customer Service

Nairobi

β€’ Kenya

Oasis Outsourcing

Customer Service Representative - CS

Nairobi

β€’ Kenya

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Oasis Outsourcing

Customer Service Representative - Agent

Nairobi

β€’ Kenya

Oasis Outsourcing

Outsourcing + 1 more

Customer Service Representative - HM

Job details

Contract Type

Description

This line is specialized in coordinating assistance for luxury vehicles. Our team manages towing requests and technical support with precision, empathy, and efficiency. As a Network Solutions Agent, you will be the bridge between our providers, partners, and clients, ensuring a flawless experience.

🌐 We are looking for Customer Service Agents! 🌐

πŸ“ Location: Principal Place address: 13 School Ln, Nairobi, Kenya

πŸ“… Start date: 18th May

Who are we? We are a specialized team handling towing and roadside assistance requests for our Service Partners. As a Network Solutions Agent, you will play a key role in balancing the needs of our company, providers, partners, and clients.


πŸ” What do you need?

βœ… English level B2

βœ… 6 months of customer service experience

βœ… Positive and proactive attitude

βœ… Strong communication and writing skills

βœ… 24/7 availability with rotating shifts

🎯 What do we offer?

✨ 2 days off per week

✨ Fully paid training

✨ Competitive compensation

✨ Growth opportunities within the company

✨ Permanent contract directly with us

πŸš€ Join our team and be part of the best roadside assistance experience! πŸš€



Responsibilities
Responsibilities

βœ” Answer service provider calls quickly, in a friendly and efficient manner

βœ” Resolve questions about jobs and assistance using the Urgently app

βœ” Manage complex issues by escalating them to the Network team when necessary

βœ” Negotiate additional rates and conduct research on specific requests

βœ” De-escalate upset clients through empathetic listening and beneficial solutions


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