Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in business and / or project management or related field.
  
• Relevant project management certifications required.
  
• PMP certification is mandatory.
  
• 5+ years of experience in Project/program management
  
• ITIL certification is beneficial.
  

Required experience:

• Seasoned project management experience preferably in a multinational professional services environment.
  
• Seasoned client engagement experience.
  
• Demonstrated understanding of the project life cycle.
  
• Strong background in governance, stakeholder management, budgeting and risk management
  
• Seasoned experience managing IT Infrastructure and applications projects.
  

Knowledge and Attributes:

• Seasoned project management skills, including the ability to plan, organize, and execute projects from initiation to completion.
  
• Ability to establish strong relationships with internal stakeholders and external clients.
  
• Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
  
• Good written and verbal communication skills.
  
• Seasoned ability to manage urgent and complex tasks simultaneously.
  
• Seasoned business acumen and commercial skills.
  
• Passionate, strong initiative, self-driven with a commitment to succeed.
  
• Seasoned influencing ability whilst taking a collaborative approach.
  
• Decisive with good attention to detail ability.
  
• Competent in project change management.
  
• Seasoned knowledge of the IT industry, domain, or technology related to the client's project.
  
• Seasoned problem-solving and analytical skills to identify and address issues that may arise during project implementation.
  

Key Responsibilities:

Strategic Leadership

• Provide the overall direction and governance for the project
  
• Drive the project delivery excellence and continuous improvement initiatives
  
• Lead steering committees’ forums and executive reviews
  
• Ensure adherence to project management methodologies, quality standards and compliance requirements
  

Project Management

• Oversee end to end execution of the project lifecycle and manage the multiple contractors engaged in the project
  
• Ensures that the project delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction.
  
• Monitor the project performance against scope, budget, risks and benefit realization
  
• Maintain the project governance, reporting and quality gates as per the scope
  
• Manages the delivery of the project, including rigorous scope control and change management.
  
• Ensure successful implementation, stabilization and transition to business operations
  
• Ensure effective management of project documentation, deliverables, testing and deployment tasks.
  
• Ensure the contractors deliver services in line with the agreed terms, project timelines, budgets and quality standards
  
• Monitor and manage change requests, scope changes, impact assessment and approval to ensure changes are governed and oversee the change management process.
  

Stakeholder Management

• Engages with stakeholders to deliver projects from original concept through final
  
• Provide executive level status updated and strategic recommendations
  
• Facilitate and coordinate decision making, issue resolution and escalation management
  
• Ensures clear and concise communications to all stakeholders.
  

Risk and Compliance Management

• Identify, assess and mitigate the project risks and issues
  
• Ensure compliance with organizational policies and industry standards
  
• Drive the quality assurance activities in collaboration with the technical teams
  
• Documentation and management of risks and issues.
  
• Performs any other related task as required.