Qualifications

• Equivalent to a College Degree in Administration of Hotel Management.
  
• 3 to 5 years experience in a Housekeeping management position, preferably in a 5 star hotel
  
• Excellent communication and interpersonal skills in English
  
• Strong management skills and ability to inspire others
  
• Able to maintain administrational related in Housekeeping Department and familiar with PMS Opera will be an advantage
  
• Previous leadership experience required
  
• Computer literate in Microsoft Window applications required
  

• Consistently offer professional, friendly and engaging service
  
• Supervise the day-to-day operation of the department to ensure service standards are followed
  
• Maintain all guest rooms, public areas and heart of the house areas; ensuring that the highest standard of cleanliness is met
  
• Monitor labor costs while ensuring effective scheduling and department productivity
  
• Assist with preventative maintenance programs while working with the Chief Engineer
  
• Address guest concerns and react quickly; logging and notifying proper departments as required
  
• Manage the departmental budget in a fiscally responsible manner
  
• Ensure effective communication, including coaching and performance management
  
• Attend regularly scheduled departmental meetings
  
• Follow departmental policies and procedures
  
• Report necessary maintenance items
  
• Follow all safety and sanitation policies
  
• Other duties as assigned