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Senior-level Telecommunications jobs in Nairobi, Kenya
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Tatu CityProfession (Senior-level)
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Industry (Telecommunications, Senior-level)
Seniority (Telecommunications)
© Fuzu Ltd
Tatu City
Real estate
Description
Responsibilities:
- Make outbound calls to prospective customers, introducing them to Tatu City and its offering.
- Follow up via WhatsApp when a call goes unanswered, then re-engage by phone once the customer responds.
- Qualify leads and secure their commitment to a site visit.
- Log every call outcome and lead update accurately and promptly in our CRM (Salesforce).
- Hand overqualified, engaged leads to our Real Estate Advisors with full context for closing.
- Work toward agreed daily call-volume and conversion targets.
- Follow up and track progress on leads assigned to the sales team.
Requirements
- Prior experience in outbound tele sales, tele-calling, or lead generation — BPO, contact center, or direct sales background is mandatory.
- A track record of hitting call volume, conversion, or sales targets.
- Strong spoken English with clear, professional phone manner.
- Comfort with CRM tools (e.g., Salesforce) and dialer/telephony platforms.
- Prior experience with high ticket products would be preferred.
- Diploma or bachelor’s degree, or equivalent practical experience, preferred.
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