Benefits Associate (MS)

This opportunity is for you! We are looking for a Bilingual Benefits associate with at least one year of experience in administrative tasks, Microsoft Office, and basic knowledge of accounting (desirable).

Schedule: Monday to Friday, night shift (Availability from 4:00PM to 4:00AM)
Modality: On-site

Salary: 35,000 - 45,000 KES.
Schedule: Monday to Friday, night shift (Availability from 4:00PM to 4:00AM)

Responsibilities:

1. Reconcile/audit benefits
   invoices: identify discrepancies between billed and paid amounts.
2. Resolve discrepancies in
   PRISM and insurance company websites.
3. Update Smartsheet with
   accurate and real-time information.
4. Provide coverage for
   Benefits Assistant and Specialist roles when needed.
5. Manage cases and tasks in
   the Client Space for proper resolution.
6. Contact the POC (copying SR.
   Benefits and supervisor) to resolve questions.
7. Contact the Broker (copying
   SR. Benefits and supervisor) to resolve discrepancies.
8. Generate reports from PRISM
   to validate client information.

🧠
Required Skills and
Qualifications:

• Intermediate proficiency in
  Microsoft Office
  Intermediate knowledge of
  accounting (desirable, not a must)
  MUST: Intermediate English (85% proficiency in reading, writing, and
  speaking)

1. Reconcile/audit benefits invoices: identify discrepancies between billed and paid amounts.
   
2. Resolve discrepancies in PRISM and insurance company websites.
   
3. Update Smartsheet with accurate and real-time information.
   
4. Provide coverage for Benefits Assistant and Specialist roles when needed.
   
5. Manage cases and tasks in the Client Space for proper resolution.
   
6. Contact the POC (copying SR. Benefits and supervisor) to resolve questions.
   
7. Contact the Broker (copying SR. Benefits and supervisor) to resolve discrepancies.
   
8. Generate reports from PRISM to validate client information.