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CLOSED FOR APPLICATIONS

ERP Support Analyst

Closing: May 22, 2024

This position has expired

Published: May 8, 2024 (23 days ago)

Job Requirements

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Job Summary

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EDUCATIONAL QUALIFICATIONS:

  • Bachelor’s Degree, Computer Science, IT or any other IT related degree 

 

PROFESSIONAL QUALIFICATIONS:

  • IT Certification (ORACLE DBA, SQL) - required
  • ITIL, Project Management (PMP, Prince2) – (Added advantage)
 


Responsibilities

EDUCATIONAL QUALIFICATIONS:

  • Bachelor’s Degree, Computer Science, IT or any other IT related degree 

 

PROFESSIONAL QUALIFICATIONS:

  • IT Certification (ORACLE DBA, SQL) - required
  • ITIL, Project Management (PMP, Prince2) – (Added advantage)
 


  • Formulate and or execute ERP business and user requirements, projects and project plans, requests for proposals, system analysis and design scoping.
  • In liaison with the IT Service Delivery Department, facilitate or provide users with technical support for the ERP system. 
  • Liaise with the business teams (Finance, HR and Procurement) in the review, re-engineering and or implementation of ERP Operational procedures, processes, templates and Forms. 
  • Working with relevant business teams - Responsible for ERP Data Management: Data Entry, Validation (maker/check controls), Updates, Collation, Distribution, Reporting. 
  • Develop, implement and maintain a catalogue of ERP Reports at all levels (Executive, Line Management and Employee) that support decision making. 
  • In liaison with the IT Database and Infrastructure Departments, ensure that ERP backups, system software and hardware updates are done, system recovery protocols are tested in line with the Bank IT Policy. 


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