Senior Officer - Client Acceptance

• Assist team members in analyzing critical high-risk cases and support in liaising with internal stakeholders to ensure closure of transactions from enhanced due diligence perspective.
  

• Performing customer acceptance checks to ensure all client documentation and due diligence meet the bank’s standards before account opening or onboarding of increased risk clients
  

• Reviewing and advising on escalated cases by Unit Head / Business Head;
  

• Ensuring the timely blacklisting of rejected cases from Due Diligence perspective;
  

• Maintaining MIS and registers of EDD cases and PEP portfolio of the Bank;
  

• Performing case management by ensuring all submitted requests to Compliance are timely addressed;
  

• Filtering cases and instances raised by Business which do not fall under Compliance remit and providing due guidance to Business;
  

• Providing Compliance advisory in conjunction with the Bank's CDD Policy and Procedure to Business and Operations;
  

• Assisting in creating management reports periodically;
  

• Assisting in timely and duly complying with CBK reporting requirements;
  

• Conducting Compliance training sessions as per the annual training program as well as need basis;
  

• Participating in periodic system reviews, implementation of new system or redefining the controls in the existing ones;
  

• Participating in Policy and Procedures review from Due Diligence perspective;
  

• Conducting quality assurance checks on quarterly basis to ensure compliance operations are in line with approved internal policies, processes and guidelines;
  

• Ensuring compliance with relevant regulatory requirements such as AML and KYC policies and following up on any incomplete documentation with clear timelines for resolution.
  

• Escalating suspicious activities or potential compliance breaches to appropriate authorities within the bank
  

• Maintaining accurate records of client acceptance activities and reporting to senior management on compliance and operational efficiency.
  

• Serving as a back-up to other staff assigned with equivalent roles.
  

Key Relationship (Internal & External)

Internal: All Business/Support functions (credit, distribution, commercial and risk teams)

Job Complexity/Judgment

• Ability to understand the potential financial crime risk and solid comprehension of the Bank's internal policies and procedures;
  

• Ability to communicate with Business and Operations from Compliance due diligence standpoint.
  

Job Specification

Minimum of 3-4 years' experience in Client due diligence.

• Compliance Policy design and development
  

• Governance and Risk Management
  

• Sanctions Compliance Management
  

• Anti Money Laundering
  

• Risk Management
  

Behavioral Competencies

• Business & Strategic Acumen
  

• Ownership & Accountability
  

• Change & Innovation Agility
  

• Plan & Execute to Excel
  

• Digital Mindset